Customer Portal

Knowledgebase

My Account is suspended for Overdue payment! How to get it restored?

We have an automated system which suspends accounts if the invoice is overdue. It will send an email informing the suspension for billing overdue. To get the account restored, you just need to login to your clientarea and pay the overdue invoice. After the payment system automatically unsuspend the account and restore the original files.

If there is a delay of making payment after 3 days of suspension, there will be late fees included with your invoice.

  • 55 Users Found This Useful

Was this answer helpful?

Related Articles

What is your refund policy?

We are aware of the fact that it would not be easier for a new client to trust on a web hosting...

What payment methods do you accept?

We accept these following payment methods : VISA/MasterCard/American Express PayPal Skrill...

How to pay using WesternUnion Money Transfer or, MoneyGram?

WesternUnion Money Transfer can be used if you are unable to pay us through other online payment...

Over 20000 Satisfied Customers!

From 24/7 support that acts as your extended team to incredibly fast website performance

Zelt staff were fantastic, I had a concern with a domain and they got back to me very quickly and they helped me to resolve the issue!

author
Technician, Diageo PLC

I'm using Zelt for my portfolio since 2006. The transition was seamless, the support was immediate, and everything works perfectly.

author
Photographer, Allister Freeman

Very easy to understand & use even though I am not very technologically minded. No complications whatsoever & I wouldn't hesitate to recommend it to all.

author
Actor, A&J Artists

Zelt support team have been amazingly responsive and helpful to any of my queries, thank you so much to the Zelt have been amazingly responsive and helpful to any of my queries 👍👍👍

author
Technician, Diageo PLC

Anytime I've had a problem I can't solve, I've found Zelt to be diligent and persistent. They simply won't let an issue go until the client is happy.

author
Doctor, SmartClinics

Zelt support team have been amazingly responsive and helpful to any of my queries, thank you so much to the Zelt have been amazingly responsive and helpful to any of my queries 👍👍👍

author
Freelancer, Fiverr